Struggling to Retain Tenants? Here’s How to Reduce Tenant Turnover

Despite this role being a challenge at times, a landlord’s job can be much simpler when their tenants are reliable. If you have a good tenant who looks after the property and pays their rent on time, you do not want to let them go. This is why you must understand the best ways to retain your renters.

There are numerous ways to reduce tenant turnover as a landlord. This turnover can involve various costs, which can quickly eat away at your profits, so, understandably, you should aim to retain your current tenants.

In this post, three of the most effective methods to do this have been explained.

Prioritize Property Maintenance

As tenant satisfaction is directly related to tenant turnover, a well-maintained property can be a primary driver of lease renewals. Renters want a positive living experience, and landlords should work to ensure this is guaranteed. This means providing them with a comfortable and safe property through prompt responses to repair requests and preventative upkeep.

Property maintenance will also require regular inspections. Routine checks should be scheduled to identify potential issues before they escalate into major problems. Your tenants must know when these inspections will take place to minimize disruptions and respect their privacy. You might notice areas that need upgrading, such as bathrooms and kitchens, to maintain a comfortable environment.

Not only will this reduce tenant turnover, but it can also reduce costs. Preparing your property for a new tenant often involves cleaning, painting, and making repairs, as well as covering marketing costs. If you can retain your current tenants, then these expenses will reduce and your profits will be higher.

Foster Open Communication

Tenants should feel heard and valued by their landlords, which can encourage them to stay long-term. In other words, there should be open communication between landlords and renters. This will help to form a positive relationship and avoid disputes, which can make the overall experience much more straightforward, especially when contact information is readily available and check-ins are completed regularly.

However, with other duties to focus on, it may be challenging to respond promptly to tenant concerns and inquiries. Some landlords will use a property management service to engage with their renters proactively. Thankfully, this type of service is available in most areas. For example, these property managers Toronto cover have the knowledge to cover Etobicoke, Markham, Mississauga, North York, Scarborough, and Vaughan.

Solicit and Act on Feedback

Although acting on tenant feedback is related to the two previous points in this post, this aspect can enhance your reputation as a landlord and your property. Satisfied tenants are much more likely to recommend your properties to others, which will result in positive word-of-mouth and attract new, quality tenants. Individuals will be more willing to rent from someone who has already proven to listen to their tenants and act on their feedback.

There might even be an influx of online reviews that can boost your online reputation, too. Positive reviews are great to show prospective tenants that you have been successful in the past, and previous renters were comfortable in your properties. You should take the time to engage with all online reviews, especially positive ones, to foster a sense of community.

To conclude, tenant turnover can be a costly expense, particularly if you find it challenging to retain your current renters. This is why landlords should make adjustments to ensure tenants are comfortable and happy in their properties. Using the three tips outlined in this post will help you do just that.

Written by Billy Guteng. August 11, 2025

Billy is a content writer for Kukun. He was born in France, and has lived in multiple cities around the world ever since. He loves art, design and architecture as well as construction and real estate.